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LiyaSupportvsCrisp

LiyaSupport vs Crisp

Crisp prices per workspace, not per seat, and includes AI credits in each paid plan. LiyaSupport bundles seats and resolutions. Here is how they compare, from Crisp's published pricing.

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At a glance

LiyaSupport and Crisp, side by side.

LiyaSupportCrisp
How it is pricedFlat monthly plans with seats included: Starter $59 (3 seats), Growth $179 (10 seats), Enterprise custom with unlimited seatsPer workspace per month: Free $0, Mini $45, Essentials $95, Plus $295; extra agents beyond each plan's included seats are $10 a month
AI includedAI resolutions bundled in the plan (750 on Starter, 3,000 on Growth), then $0.60 or $0.50 each; pay as you go is $0.90 with no seat feeAI credits: $5 on Mini (about 90 automated conversations), $25 on Essentials (about 450), $75 on Plus (about 1,350); none on Free
ChannelsEmail and web widget on Starter; all channels including WhatsApp on Growth; text messages on US numbers; Voice set up with our teamFree: chat widget and contact form. Mini adds a shared email inbox. Essentials adds an omnichannel inbox including WhatsApp Business, Instagram DMs and SMS
Free planYou can start free and try the assistant before you commitYes, free forever
Actions in other systemsConnected apps, actions and workflows, with approvals (Actions & Workflows is in beta)Not detailed on its pricing page
Which one fits

Choose by your situation.

LiyaSupport

Choose LiyaSupport when

  • You want AI resolutions measured in conversations the assistant closed on its own.
  • You want phone, text and WhatsApp in one workspace with an approvals layer on actions.
  • You want surveys, a knowledge base and reporting in the same plan.
Crisp

Choose Crisp when

  • You are a small team that wants a free or low-cost start with chat and email.
  • You want pricing per workspace instead of per seat.
  • You want to add channels as you grow.
The detail

How they differ, and why it matters.

Workspace pricing and seat pricing

Crisp's per-workspace price keeps cost steady as your team grows, with a small fee for extra agents. For a small team that mostly wants chat and a shared inbox, it is a low-cost way to start.

LiyaSupport's plans include a number of seats and AI resolutions, and the Growth plan adds the connected apps and the other channels. It costs more at the start and covers more ground.

AI credits and resolutions

Crisp includes AI credits that cover an estimated number of automated conversations. LiyaSupport counts resolutions: tickets the AI closes without a human replying. Estimates and counts differ, so test each on your own conversations.

A few useful answers

Make it work
for your team.

Is LiyaSupport a Crisp alternative?

If you need more channels, connected apps and approvals in one workspace, yes. If a free or low-cost chat tool is enough, Crisp may fit better.

Can I try LiyaSupport free?

You can start free and test the assistant on your own questions before you commit.

Where does this information come from?

Crisp's public pricing page, read on 26 October 2026. Its plan table did not show every channel clearly, so we have only listed what its text states. Check their page before you decide.

How we compared

Competitor details come from Crisp's public pricing page, read on 26 October 2026: Crisp pricing. We only state what the page says clearly. Prices and features change, so check Crisp's site before you decide. Crisp is a trademark of its owner, and LiyaSupport is not affiliated with it. If something here is out of date or wrong, tell us at [email protected] and we will fix it.

Keep reading

Related pages.

Website chat

The LiyaSupport widget and handoff.

Read more

Pricing

LiyaSupport plans in full.

Read more

AI assistant vs chatbot

How the two approaches differ.

Read more
Compare, then try

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