Get started with LiyaSupport

Install the widget, connect your inbox, and send your first AI reply in under an hour.

• Quick start guide
• Widget installation
• Connecting email
• Inviting your team
• First knowledge base

Train Liya on your docs, tune tone and confidence thresholds, and review AI performance.

• How Liya AI works
• Uploading content
• Confidence thresholds
• Tone & persona
• Gap analysis

Full REST API for tickets, conversations, contacts, and knowledge base management.

• Authentication
• Tickets API
• Contacts API
• Webhooks
• Rate limits

Connect Liya to your CRM, e-commerce platform, notification tools, and more.

• Shopify
• HubSpot
• Slack
• Zapier
• Segment

Set up email, live chat, and the web widget — and route conversations across them.

• Email (Gmail / Outlook)
• Web widget
• Live chat setup
• Omnichannel inbox
• Routing rules

SSO, audit logs, role-based access, data residency, and our SOC 2 report.

• SSO / SAML setup
• Role-based access
• Audit log
• Data residency
• SOC 2 report