Simple, honest pricing
Start free. Scale as you grow. No surprise fees.
Starter
For small teams getting started with AI support
billed annually · $59/mo monthly
- Email & web widget channels
- Unlimited AI drafts
- 750 bundled AI resolutions/mo ($0.60 overage)
- 3 agent seats
- Knowledge base
- Standard support
Growth
For growing teams that need unlimited AI power
billed annually · $179/mo monthly
- All channels incl. WhatsApp
- Unlimited AI drafts
- 3,000 bundled AI resolutions/mo ($0.50 overage)
- Standard integrations (Freshdesk, Zendesk, HubSpot)
- Actions — AI tool calls (refunds, live data lookups)Coming soon
- Voice — web widget + phone numberComing soon
- Automations, analytics & CSAT
- 10 agent seats
- Priority support
Enterprise
For large teams with custom needs and scale
- Everything in Growth
- Custom resolution bundle
- Custom two-way integration sync
- Configurable Actions with approval thresholdsComing soon
- Voice — custom bundleComing soon
- SSO/SAML, audit logs, data residency
- Unlimited agent seats
- Dedicated customer success manager
Prefer to pay only for what you use?
$0.90/resolution, no seat fee, no minimum — available at any tier for seasonal or low-volume use.
Frequently asked questions
Do I need a credit card to start?
No. Every plan starts with a 14-day free trial and we don't ask for payment details upfront.
What counts as an AI resolution?
A ticket LiyaAI closes without a human ever replying — confirmed by the customer, or auto-closed after 24 hours with no dispute. Drafts and in-progress AI replies are unlimited and never count against your bundle.
Can I change plans later?
Yes — upgrade, downgrade, or cancel at any time from your billing settings. Changes take effect immediately.
What channels are supported?
Email, live chat widget, WhatsApp, Slack, and more. New channels are added every quarter.
Is there a setup fee?
Never. You pay only the monthly or annual subscription — no onboarding fees, no professional services required.
What happens when I go over my bundled resolutions?
We'll email you as you approach your limit. You're never cut off — extra resolutions bill at your plan's overage rate, or switch to pay-as-you-go anytime.