LiyaSupportChoose LiyaSupport when
- You want the AI assistant, inbox, knowledge base and surveys in one plan.
- You want several channels without a single-channel limit on your first plan.
- You want approvals and privacy guards on actions.
LiyaSupportvs
FrontLiyaSupport vs Front
Front is a shared inbox for teams, with an AI agent and copilot as add-ons. LiyaSupport puts the AI assistant at the centre of the plan. Here is how they compare, from Front's published pricing.
LiyaSupport and Front, side by side.
LiyaSupportFrontHow seats are pricedFlat monthly plans with seats included: Starter $59 (3 seats), Growth $179 (10 seats), Enterprise custom with unlimited seatsPer seat per month: Starter $25 (up to 10 seats), Professional $65 (up to 50 seats), Enterprise $105; annual billing is shown with a 24% saving
AI pricingAI resolutions bundled in the plan (750 on Starter, 3,000 on Growth), then $0.60 or $0.50 each; pay as you go is $0.90 with no seat feeAutopilot AI agent starting at $0.05 per conversation; Copilot is $20 per seat per month on Starter and Professional and included in Enterprise
ChannelsEmail and web widget on Starter; all channels including WhatsApp on Growth; text messages on US numbers; Voice set up with our teamStarter supports a single channel type: email, chat or SMS. Professional and Enterprise are omnichannel, including email, SMS, social and WhatsApp; WhatsApp is a paid add-on
Seat limits3 seats on Starter, 10 on Growth, unlimited on EnterpriseUp to 10 seats on Starter and 50 on Professional
Actions in other systemsConnected apps, actions and workflows, with approvals (Actions & Workflows is in beta)Not detailed on its pricing page
Choose by your situation.
LiyaSupportFrontChoose Front when
- Your team works mostly in a shared inbox and wants it to feel like email.
- You want to add an AI agent to an inbox you already like.
- You want to pay for AI by the conversation.
How they differ, and why it matters.
Seats and AI priced separately
Front charges per seat, adds Copilot per seat, and prices its Autopilot AI agent per conversation. That is flexible: you can start with the inbox and add AI when you need it.
LiyaSupport includes seats and a bundle of AI resolutions in each plan, so the monthly cost is easier to predict, and every plan includes the shared inbox and unlimited AI drafts.
Channels on the first plan
Front's page says its Starter plan supports a single channel type, email, chat or SMS, and that omnichannel starts on Professional. LiyaSupport's Starter covers email and the web widget, and Growth adds WhatsApp and the other channels.
A few useful answersMake it work
Make it work
for your team.
Is LiyaSupport a Front alternative?
For teams that want an AI-first support workspace with a flat price, yes. If your team prefers a pure shared inbox, Front may feel closer.
Can I bring my help content?
Yes. Add articles, documents and web pages to the knowledge base so the assistant can answer from them.
Where does this information come from?
Front's public pricing page, read on 26 October 2026. Prices change, so check their page before you decide.
Competitor details come from Front's public pricing page, read on 26 October 2026: Front pricing. We only state what the page says clearly. Prices and features change, so check Front's site before you decide. Front is a trademark of its owner, and LiyaSupport is not affiliated with it. If something here is out of date or wrong, tell us at [email protected] and we will fix it.
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